Privacy Statement

Privacy Statement

By using this website, you acknowledge that you agree to these provisions on data protection. The operator of the website is:

Tourismusverband Heiligenblut am Großglockner

based in A-9844 Heiligenblut am Großglockner, Austria

This privacy statement applies regardless of the device used to access this website. The purpose of this privacy statement is to inform you in detail how we handle your data.

Purpose of data collection

The website can at any time be used without providing personal information. Only anonymised access information is stored. This information helps us to improve our services and does not enable any connection to be made to the user in question. Some of the services offered, however, require that website users voluntarily provide personal information on our website. In order to be able to offer and carry out these services, we require the opportunity to contact the customer, along with other details. We use this information in order to fulfil our obligations to our users and customers as well as for our own promotional purposes.

Processing and use of data

Your data will be processed and used by us in order to be able to provide the services on the website as effectively as possible. This information helps us, among other things, to carry out transactions desired by you and aids the user-friendly design of our website.

Processing and use of personal data

We process and use your personal data only if you voluntarily provide these to us. In most cases, this occurs in connection with a service on our website (e.g. subscribing to our newsletter, Infoline callback assistant) or provision of a service (e.g. booking or enquiry). User/customer data are only used for the purpose of providing our services and for the purposes of promoting our own offers.

Transfer of personal data

Personal data you have provided to us online will only be shared with third parties with your prior permission or because of legal obligations. In particular, legal obligations include legal or administrative orders to provide records in connection with illegal activity. This excludes the transfer of data which is directly relevant and necessary for the fulfilment of a contractual duty, such as e.g. for processing a payment with the relevant credit institution or the transfer of delivery information to a shipping company.

Usage of cookies

We use cookies on our website in order to make certain services available on the website and to continuously improve the user-friendliness and functionality of our website. For this reason, we record and save anonymised website user data, build usage profiles using pseudonyms and combine these with personal details of the holder of the pseudonym. Cookies help us in this by e.g. recognising your internet browser. Cookies are small text files which are saved on your computer. Using cookies helps us analyse the browsing behaviour of website visitors and better adapt the website to the requirements of the users. Cookies remain saved on your computer after your visit to our website, so that when you next visit it is possible e.g. to save you from having to repeat filling in web forms or to automatically recognise the personal settings of the user account.

Use of Google Analytics

We use Google Analytics, a web analysis service from Google Inc. (“Google”). Information derived from cookies about your usage of this website will generally be transferred to a Google server in the USA and saved there. If IP anonymisation has been activated for this website, your IP address will be truncated by Google beforehand within one of the member states of the European Union or other partner states of the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse and evaluate your use of the website, to collate reports about website activity and to provide to the website operator other services related to the website usage and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not associated with any other data by Google. You can prevent the storage of cookies by activating the appropriate setting in your browser. In addition, you can prevent the collection of information derived from cookies about your usage of this website (including your IP address) and the processing of this information by Google by downloading and installing the browser plugin available at this link: You can prevent the collection of information by Google Analytics by clicking on the following link. An opt-out cookie will be stored which will prevent the future collection of your information when visiting this website.

You can find the Terms of Service and Privacy Policy for Google Analytics here.

Use of Facebook plugins

On some subpages of our website, we use plugins powered by Facebook. Facebook Inc. is a social network based in Menlo Park, California, USA. A plugin is a software module which is loaded and integrated by a website when the website is opened in order to extend the functionality of the website. The Facebook plugins are marked with the Facebook logo or with the text “Facebook Social Plugin”. Subpages of our website on which this plugin is used automatically connect to Facebook’s servers in the background. Facebook then sends the content of the plugin directly to the requesting browser. The plugin is thereby integrated into the website and displayed in the user’s browser. Because the browser of the visitor to our website also loads the plugin from Facebook’s server, Facebook knows that our website was opened and transmits your IP address to Facebook. This occurs regardless of whether you have a Facebook account, or whether or not you are currently logged in as a Facebook user. Facebook associates the visit to our website with your Facebook account if you are a Facebook user and are logged in on Facebook. As a Facebook user, you have agreed to the Terms of Service, the Data Policy and the Cookie Policy. Facebook uses this information to determine the particular interests and preferences of the user and in order to use this information e.g. for advertising purposes.

Use of YouTube plugins

To display videos on our website, we use YouTube, a video service based in San Bruno, California, USA which is owned by Google Inc. When you load a video on our website, this video will automatically be requested from a YouTube server. This way YouTube knows that this video was requested and knows the IP address of the computer which requested this video. By using YouTube you accept the Terms of Service and the Privacy Policy and agree that Youtube and/or Google may store cookies on your computer. On the basis of the videos you start, YouTube can generate a profile of your interests and preferences and send you information and advertisements accordingly. Since YouTube is a service provided by Google Inc., information collected through YouTube is also used by Google, and used for targeting of advertisements. These personalised adverts are not only displayed on YouTube, but may also be displayed by Google or by other websites which use Google services. You can deactivate interest-based advertisements from Google.

Right to information

You have the right at any time and free of charge to request information about your personal information that we store. You are also entitled to correct, block or delete your stored personal information. In addition, any consent which you have granted (e.g. to receive a newsletter) can be revoked by you at any time. If you should have any further questions or suggestions on the subject of data protection or require information on stored personal data, send us an email, a letter or call us.


Tracking Points from Adform, Wildersgade 10B, 1408 Copenhagen, Denmark are used on the websites of Kärnten Werbung and their regional tourism partners, which includes the Heiligenblut am Großglockner Tourism Association. This enables Kärnten Werbung and their regional tourism partners to track the actions of users after they have visited the websites and navigated there. The collected information remains anonymous. This means that the information of individual users cannot be seen. The collected information is, however, saved and processed in Adform. We provide this information to you according to our current information. These Tracking Points allow Kärnten Werbung and their regional tourism partners to display tailored advertisements. For further information, see

This Privacy Statement has been translated for information purposes. While every care has been taken, omissions or discrepancies cannot be excluded. In the event of a legal dispute, the original German language version shall apply.